Chaos is No Excuse
If you’ve worked with me in the past, you know that I highly regard Jim Collins and his work. I typically have clients read his books and use segments of the reading as assignments for clients to model certain areas of their practices using some of Collins’ distinctions, particularly in the area of leadership.
I had the opportunity to attend some classes of Collin’s when he was teaching at Stanford. He is a brilliant man who is able to see the world in a way that enables people to see their own world differently. His latest book ‘Great by Choice’ is, in my view, a wonderful piece of work.
Here is a recent interview with Jim Collins.
Chaos is No Excuse
If you’ve worked with me, you know that I regard Jim Collins and his work highly. I have clients read a number of his books and often use segments of his books as assignments so clients can model their practices using some of Collins’ distinctions. I also had the opportunity to attend classes of Collin’s when he was teaching at Stanford. A brilliant man, who is able to see the world in a way that enables people to see their own world differently. His latest book ‘Great by Choice’ is in my view a wonderful piece of work. Here is a recent interview with Jim Collins.
Docs Need to Listen to This!
This LISTEN UP! audio comes from a recent conference call with Mastery of Office Managers Program participants. One of the most fundamental and critical abilities of any manager is the ability to handle ‘problems.’
As you will learn in this audio, a ‘problem’ is distinctly different from a ‘breakdown.’ Our unique methodology converts problems into breakdowns and, in doing so, enables the issue to be effectively
and efficiently resolved.
Whether you are an office manager or a staff member, we recommend you listen to this entire audio.
And for doctors listening to this audio, wouldn’t you want your office manager to have this ability to solve problems?
Does your Practice Stand Out?
What do we know that other consultants don’t?
We know that no matter if you are a large managed group practice or a small solo practice, what enables you to succeed is you ‘stand out.’
Seth Godin talks about what it takes to stand out.
Our Greatest Coaching Challenge
It is becoming apparent that the more successful MSOs are now focusing on purchasing existing ‘group’ practices rather than individual practices. It is more economical and less traumatic to enfold an existing group practice rather than multiple individual practices into a corporate culture. American Dental Partners’ started with this strategy in the beginning and it looks like other MSOs are seeing the value and wisdom in this approach. Part of our current work is developing individual practice-owners to be able to form fully functioning managed group practices. If the future is corporate dentistry, as we have long suspected, the more solid an existing group, the bigger the advantage and better the leverage in negotiating with a dental corporation. They’ll have the capacity, experience, and know-how to function and succeed as a group and becoming part of a larger group will be more easily accomplished.
The more mature internally managed group practices we’re currently working with, which range from 5 to 20 locations, have done a solid job of developing systems and structures that allow them to have a strong brand, good market penetration and presence, business systems and processes that really work, quality assurance programs, and significant economies of scale. These groups can either remain autonomous or easily boost their revenues by adding employee dentists or additional locations so they are more attractive to capital investors or existing MSOs.
These groups are fabulous to work with since they have already achieved business success where leadership, management, marketing and ownership are fully present and effective. As far as coaching them, it’s like having a team of veteran players. They know what they are doing and they know how to get it done. They know how to win.
One characteristic that is present in all of these mature and successful internally managed group practices is solid leadership that drives the group. Their leadership is visionary. It provides the passion and purpose and a driving intention. Can this leadership and purpose be accomplished by joining together several individual dentist-owners into a group? Dentists are notoriously independent, don’t “play well together,” personalities. We currently have groups forming in Washington, Pennsylvania, and Arizona, made up of individual dentist-owners. And this is our greatest coaching challenge – to form a championship team, in the context of ‘group,’ that is not focused on individual practice success.
My belief is we have the tools, the background of experience, and the necessary processes to get this done. And besides, I see no other pathway to the future for the majority of dentists to succeed unless they learn how to “play” as group.
