http://www.masterycompanyblog.com/?p=709 Mastering the Future. Today Fri, 26 Oct 2012 22:38:59 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.masterycompanyblog.com/?p=709&cpage=1#comment-271 Renee Harvey Fri, 07 Oct 2011 16:51:32 +0000 http://www.masterycompanyblog.com/?p=709#comment-271 My opinion is that this article is missing the forest for the trees. It is not that solo dentists don't need to do quality work, it's just they do not generally need to overcome the hurdles to quality work that a corporate practice generally faces. It would make little sense for solo practices to put forth efforts to overcome a disadvantage of corporate dental practices. My opinion is that this article is missing the forest for the trees. It is not that solo dentists don’t need to do quality work, it’s just they do not generally need to overcome the hurdles to quality work that a corporate practice generally faces. It would make little sense for solo practices to put forth efforts to overcome a disadvantage of corporate dental practices.

]]> http://www.masterycompanyblog.com/?p=709&cpage=1#comment-240 George McKee Tue, 16 Aug 2011 05:54:20 +0000 http://www.masterycompanyblog.com/?p=709#comment-240 I just interviewed for a job in Saudi Arabia. I was very impressed with the superior quality of the dentist/owner's operation. He ownd a "polyclinic" of 6 individual clinics, three in the Riyadh and three others spread through the country. Every single aspect of the operations of the business were measured and monitored for quality and patient satisfaction. This is a huge operation with each of the three clinics I toured consisting of no less than 30 operatories each. One of the clinics occupies the ground floor of a privte hospital. Every patient visit is followed up with a call from the TQM (Total Quality Management) team. The patient is surveyed and asked to rate their visit. Every month, the associate dentists are given a report as to production, collection, patient satisfaction, supply usage and expense, laboratory remakes, and they are held accountable to maintaining quality. My point is that corporate dental entities can be excellent deliverers of quality dentistry. A lot of time, thought and systems creation has to go into the operation before the doors are opened, but once in place, a well oiled dental machine is in place. I just interviewed for a job in Saudi Arabia. I was very impressed with the superior quality of the dentist/owner’s operation. He ownd a “polyclinic” of 6 individual clinics, three in the Riyadh and three others spread through the country. Every single aspect of the operations of the business were measured and monitored for quality and patient satisfaction. This is a huge operation with each of the three clinics I toured consisting of no less than 30 operatories each. One of the clinics occupies the ground floor of a privte hospital. Every patient visit is followed up with a call from the TQM (Total Quality Management) team. The patient is surveyed and asked to rate their visit. Every month, the associate dentists are given a report as to production, collection, patient satisfaction, supply usage and expense, laboratory remakes, and they are held accountable to maintaining quality. My point is that corporate dental entities can be excellent deliverers of quality dentistry. A lot of time, thought and systems creation has to go into the operation before the doors are opened, but once in place, a well oiled dental machine is in place.

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